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Can I Switch My Navigation and Wifi to a Verizon Account & SIM Card?

5055 Views 2 Replies 3 Participants Last post by  jefferim
Hello all!

Loving my new XE and hope to enjoy continuing conversations with fellow XE owners on this forum.

I have a question. I purchased the In Control Touch Navigation and Wifi. All is working well with the current (and temporary) AT&T account and SIM card; however, my current phone service provider is Verizon and I would like to add the car's account/SIM to Verizon.

I thought it would simply be a matter of signing-up (similar to adding a new phone line) then swapping-out the AT&T SIM card. When I spoke with Verizon, they were confused and unable to give me guidance. They recommended that I start by providing them with a device number (IMEI#, MEID# ... similar to an ESM)

Has anyone had experience with changing from AT&T to another carrier for their XE's wifi service?

Thanks, in advance.
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I'm not quite sure how you would change carriers. It's best to just ask the dealership as I'm sure you aren't the first person trying to changing the carrier. Sorry I can't help more.
I have the same question.. I have a 2018 Jaguar XE and want to change the AT&T to Verizon. Anyone done this before?
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