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Can I Switch My Navigation and Wifi to a Verizon Account & SIM Card?

5055 Views 2 Replies 3 Participants Last post by  jefferim
Hello all!

Loving my new XE and hope to enjoy continuing conversations with fellow XE owners on this forum.

I have a question. I purchased the In Control Touch Navigation and Wifi. All is working well with the current (and temporary) AT&T account and SIM card; however, my current phone service provider is Verizon and I would like to add the car's account/SIM to Verizon.

I thought it would simply be a matter of signing-up (similar to adding a new phone line) then swapping-out the AT&T SIM card. When I spoke with Verizon, they were confused and unable to give me guidance. They recommended that I start by providing them with a device number (IMEI#, MEID# ... similar to an ESM)

Has anyone had experience with changing from AT&T to another carrier for their XE's wifi service?

Thanks, in advance.
1 - 3 of 3 Posts
I'm not quite sure how you would change carriers. It's best to just ask the dealership as I'm sure you aren't the first person trying to changing the carrier. Sorry I can't help more.
I have the same question.. I have a 2018 Jaguar XE and want to change the AT&T to Verizon. Anyone done this before?
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