[Manxxy]

The old a tired trope that Jags don't work well seems to well and truely be in the past. Jag finds themselves third on JD Powers Innitial Quality Survey this year, beaten only by Porsche and Kia...

http://www.jdpower.com/press-releases/2015-us-initial-quality-study-iqs

 

[Winger]

That is great to see. Considering that Jaguar used to be known as one of the most unreliable cars around, Jaguar has really turned things around.

I'm surprised Porsche is number one. I would have thought Toyota or Lexus would have been number one. I was pretty far off though.

 

[Kingpin]

Not bad at all.

Even through what can be observed from seeing Jaguars in person you can get a sense of how good the build quality is on these, something that might push you to dig deeper to really get a sense of all they've done.

 

[Winger]

I don't understand why Jaguar is near the top yet Range Rover struggles. You'd think they'd take the stuff that works well from Jaguar and apply it to Range Rover.

 

[john]

I don't understand why Jaguar is near the top yet Range Rover struggles. You'd think they'd take the stuff that works well from Jaguar and apply it to Range Rover.

That's what it seems like they could do but for all we know they might have different processes and people in charge of things that impact this.

 

[ATS2XES]

Initial quality during the first 90 days of ownership is useless IMO

 

[john]

Initial quality during the first 90 days of ownership is useless IMO

Very true, little shows during that time, it's not enough of a test where a specific vehicle is broken in well across the board. A quality test half way though the year would be better at the least.

But when there's a need for this info ASAP, one that come 90 days after ownership has its place, but shouldn't be the only one someone serious look forward to seeing.

 

[Winger]

The study doesn't tell the whole story but there is something to be said for the brands that do best and worst. Who wants to bring their car in for an issue within 3 months of buying it? I certainly wouldn't buy a Fiat after seeing this study and the brands at the top of the list probably do produce better quality vehicles. All the middle though isn't really that much to think about.

 

[ATS2XES]

Yeh but problems or issue's included in these surveys also include the new owners having problems using features in the car because they are to lazy to read the vehicle owners manual and other random stupid stuff like that.

 

[Winger]

Yeh but problems or issue's included in these surveys also include the new owners having problems using features in the car because they are to lazy to read the vehicle owners manual and other random stupid stuff like that.

Are you sure? It seems to me that they wouldn't include things that are just because people don't know how they work, as opposed to the feature actually being broken.

 

[ATS2XES]

Are you sure? It seems to me that they wouldn't include things that are just because people don't know how they work, as opposed to the feature actually being broken.

Yep from what I was told it does include it. Same with complaints from user error not being able to pair phones to the vehicle and ect where it could be the actual phone manufacturers problem.

 

[Kingpin]

That's one reason why I always question the firmware, since sometimes older or newer firmware might be what's problematic or what works best.

 

[Winger]

Read this article today and it talks a lot about what you guys are saying.

Sullivan said IQS has almost become too subjective. “People aren’t finding things like, ‘Hey, my engine died,’ or ‘I have oil leaking,’ or ‘This screw is loose.’” Instead, issues with entertainment and connectivity systems have moved to the fore and trouble with these technologies are tough to measure. In fact, voice recognition and Bluetooth pairing are top issues this year. “Trying to find [mechanical] errors in the first three months of service is getting really, really difficult,” said Sullivan.

http://www.autoguide.com/auto-news/2015/07/is-j-d-power-iqs-a-bunch-of-bs-.html

 

[Kingpin]

Lucky for a lot of people right now is we can sit on the sidelines with products nearing the end of their life cycle which by todays standards are still relevant. 7-8 years into development of a product....lots of bugs should have been worked out by now,