Jaguar has found itself at the top of the JD Power & Associates US Customer Service Index Study. The study is based on a 1,000 point scale where a high er score indicates a higher level of satisfaction.
Jaguar topped the list with a score of 877. This is especially impressive since last year Jaguar was below the industry average with a score of 853.
Rounding out the top five were Lexus (870), Audi (865), Lincoln (861), and Cadillac (858). Strangely enough, Land Rover, the sister company to jaguar, came in dead last in the luxury category with a score of 823.
Read more here: http://www.leftlanenews.com/jaguar-buick-top-latest-jd-power-service.html
Jaguar topped the list with a score of 877. This is especially impressive since last year Jaguar was below the industry average with a score of 853.
Rounding out the top five were Lexus (870), Audi (865), Lincoln (861), and Cadillac (858). Strangely enough, Land Rover, the sister company to jaguar, came in dead last in the luxury category with a score of 823.
Read more here: http://www.leftlanenews.com/jaguar-buick-top-latest-jd-power-service.html